Tuesday, October 6, 2009
The phone from hell
A few interconnected posts got me to thinking about our non human communications that are becoming more prevalent these days. No longer are you apt to get a live person at the other end of the line unless it's some underpaid tech support guy overseas who may speak perfect English but has no clue as to what you are talking about. Either that or the 911 operator who has no idea of the fire you just reported which is just one street over and you don't have the exact street address.
But back to the automated systems. Must have been designed by some republican geek who always got stuffed in the locker and now this is his revenge. You know the drill. You call to a main menu that directs you through a maze of options and by the third or fourth time back to the main menu you realize that there was no option that fit your needs. (Kafka would be proud) Or the worse option of finally getting a real live breathing person who's knowledge of the English language is that just above a first grade exchange student.
Well for all those who have experienced the frustration here's a link to a possible solution:
I've used this once some time back so I know it works.
At some time in the not too distant future we'll have answering machines that make calls and communicate with other answering machines totally eliminating the need for any human interaction. I hear they have fridges that already call for a repairman when their feeling ill. And that's fine with me as long as they don't talk back and argue. I get enough grief from my cat.